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Factors Influencing Change Management in Organizations: A Case Study of World Food Programme – Kenya

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dc.contributor.author Ayan, Farah
dc.date.accessioned 2018-10-11T11:45:34Z
dc.date.available 2018-10-11T11:45:34Z
dc.date.issued 2018
dc.identifier.uri http://erepo.usiu.ac.ke/11732/4026
dc.description Project Proposal Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirement for the Master of Science Degree in Organizational Development (MOD) en_US
dc.description.abstract This study will be driven to determine factors affecting change management in organizations. The study will focus on World Food Program (WFP) in Kenya. The study will answer the following research questions: To what extent does employees attitude influence change management in organizations? To what extent does leadership influence change management in organizations? To what extent does organizational culture influence change management in organizations? This study adopted a descriptive survey research design. This study had a population of 399 employees at WFP. A stratified sampling design was used to select managers and employees based on departments. The study had a sample size of 120. Data collection was conducted using structured closed ended questionnaires. Data was eventually analyzed using descriptive and inferential statistical analysis using Statistical Package for Social Service (SPSS) version 24. The findings have been presented using tables and figures The first research question for this study sought to determine the extent to which employee attitude influences change management at World Food Programme. Employee attitude consisted of individual factors, change content factors, and change process factors. The findings show that there exists a significant relationship between employee attitude and change management in organizations. The second research question examined the extent to which organizational leadership influences change management at World Food Programme. Leadership influence consisted of setting of change environment, setting of change management goals, formulating the change plan, and implementation of the change. The findings show that there exists a statistically significant relationship between leadership influence and change management in organizations The third research question examined the extent to which organizational culture influences change management at World Food Programme. Organizational culture in this case consisted of organizational values and norms, organizational structure, and organizational sub-culture. The findings show that there exists a significant relationship between organizational culture and change management in organizations This study concluded that all components examined under employee attitude including employee individual factors, change content factors, and change process factors are important in enhancing change management within an organization. Equally, this study concluded that leaders’ ability to set change environment, leaders ability to set change management goals, leaders ability to formulate change plan, and leaders’ ability to formulate change implementation plan all contributes to effective change management in an organization. This study concludes that organizational culture components examined under this study including organization values and norms, organizational structure, and organizational sub-culture are all important in enhancing change management in an organization The study recommended the need for management at World Food Programme to invest more in training employees on importance of emotional quotient that enhances their ability to adapt to change. There is also needed to ensure that individual factors such as cognition and employee communication skills are enhanced. This means investing more in management training on how to set change management goal, how to develop change plans, how to develop change implementation plan and schedule. This study recommended for the need for WFP management to establish well-structured values and norms that are all inclusive, and well developed to adapt to a dynamic changing operational environment en_US
dc.language.iso en en_US
dc.publisher United States International University - Africa en_US
dc.subject Change Management en_US
dc.subject Organizations en_US
dc.subject World Food Programme – Kenya en_US
dc.title Factors Influencing Change Management in Organizations: A Case Study of World Food Programme – Kenya en_US
dc.type Thesis en_US


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